HELP DESK
EMIS Support
Choose what you need help with, or send a message to the EMIS team.
Downloads help
Can’t download forms? Need templates or manuals?
Go to Downloads →
Definitions & indicators
Search EMIS terms, indicators, and descriptions.
Open Dictionary →
Send a support request
Share details so we can respond faster.
Quick tips
These solve most issues before you even send a message.
Downloads not working
- Confirm your School Code is correct.
- Use Chrome or Edge.
- Enable macros after opening the XLSM.
Login issues
- Check the correct portal link.
- Try password reset (if available).
- Clear browser cache and retry.
Data interpretation
Use the Dictionary to confirm indicator definitions and how values are computed.
Open Dictionary →
Need a report
Use “Reporting & Dashboard” above to go directly to the reporting portal or request page.